Privacy Policy

Effective Date: 25/09/2025

Welcome to Kineano! Kineano is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website https://kineano.com, hereinafter referred to as the “Website” or “Platform.”

By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect the following types of information when you use our Platform:

Personal Information

We may collect your name, email address, phone number, and delivery address when you create an account or place an order. This information is used solely for account management, order processing, and product delivery.

Usage Information

We may collect information about how you interact with our Website, including browsing activity, search queries, and usage patterns, to improve our services and user experience.

2. How We Use Your Information

We use your information for the following purposes:

Providing Services

To operate our online shopping platform, process orders, manage accounts, and deliver purchased products.

Communication

To send order confirmations, delivery updates, promotional offers, and other service-related messages. You may opt out of promotional communications at any time.

Improving Services

To analyze user behavior and improve Website performance, features, and overall customer experience.

Security

To protect against fraud, unauthorized access, and other security risks and to maintain the integrity of our Platform.

3. Data Retention and Deletion

You have the right to delete your account and personal information at any time. You may do so by logging into your account and following the account deletion process available on the Website. Certain data may be retained for a limited time in backups for legal, security, or operational purposes.

4. Sharing Your Information

We may share your information with trusted third parties only in the following situations:

Service Providers

With third-party partners such as payment gateways, delivery services, and marketing platforms that assist us in operating our business.

Legal Compliance

When required to comply with legal obligations, enforce our policies, protect our rights, or respond to lawful government requests.

5. Security Measures

Kineano uses industry-standard security measures to protect your personal information. While we strive to safeguard your data, no online system can guarantee complete security. Users are encouraged to use strong passwords and keep their login credentials confidential.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any significant updates will be communicated through the Website or via email.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us through:

• email: support@kineano.com

• Phone: +8801735648933

By using Kineano, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described above.